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Encuentra soluciones r\u00e1pidas y efectivas a tus inquietudes m\u00e1s comunes sobre derechos del consumidor.<\/p>\n
[\/et_pb_text][et_pb_button button_text=\u00bbExplorar Opciones\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbab15fb74-61a3-43aa-96b3-41e09aeef654″ custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#264653″ button_bg_color=\u00bb#FFFFFF\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb hover_enabled=\u00bb0″ locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb button_url=\u00bbhttps:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/direccion-defensa-del-consumidor\/\u00bb sticky_enabled=\u00bb0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbFrequently Asked Questions\u00bb _builder_version=\u00bb4.23.1″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.17.6″ _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbPreguntas Frecuentes por Categor\u00eda\u00bb _builder_version=\u00bb4.24.2″ _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2″ title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_color=\u00bb#0e0c19″ title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][et_pb_text quote_border_color=\u00bb#2a9d8f\u00bb _builder_version=\u00bb4.24.3″ _module_preset=\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00bb text_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb text_text_color=\u00bb#3c3a47″ text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.75em\u00bb link_font=\u00bb|IBM Plex Sans_weight|||||||\u00bb link_text_color=\u00bb#264653″ quote_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb quote_text_color=\u00bb#0e0c19″ header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19″ header_font_size=\u00bb72px\u00bb header_line_height=\u00bb1.15em\u00bb header_2_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_2_text_color=\u00bb#0e0c19″ header_2_font_size=\u00bb50px\u00bb header_2_line_height=\u00bb1.2em\u00bb header_3_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_3_text_color=\u00bb#0e0c19″ header_3_font_size=\u00bb32px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_4_text_color=\u00bb#0e0c19″ header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb header_5_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_5_text_color=\u00bb#0e0c19″ header_5_font_size=\u00bb18px\u00bb header_5_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_6_text_color=\u00bb#0e0c19″ header_6_line_height=\u00bb1.5em\u00bb custom_margin=\u00bb||||false|false\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb header_2_font_size_tablet=\u00bb28px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb22px\u00bb header_3_font_size_phone=\u00bb17px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb header_4_font_size_tablet=\u00bb18px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_5_font_size_tablet=\u00bb15px\u00bb header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Accede a las respuestas m\u00e1s buscadas por nuestros usuarios.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb2_3,1_3″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0″][et_pb_column type=\u00bb2_3″ _builder_version=\u00bb4.16″ _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00bb{}\u00bb][et_pb_accordion open_toggle_text_color=\u00bb#2a9d8f\u00bb open_toggle_background_color=\u00bbRGBA(255,255,255,0)\u00bb closed_toggle_background_color=\u00bbRGBA(255,255,255,0)\u00bb toggle_icon=\u00bb||fa||900″ icon_color=\u00bb#2a9d8f\u00bb use_icon_font_size=\u00bbon\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb73efbc9d-37bf-4f75-b3d8-498640ef079f\u00bb toggle_text_color=\u00bb#0e0c19″ toggle_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb toggle_font_size=\u00bb18px\u00bb toggle_line_height=\u00bb1.3em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47″ body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb hover_enabled=\u00bb0″ toggle_font_size_tablet=\u00bb15px\u00bb toggle_font_size_phone=\u00bb14px\u00bb toggle_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii=\u00bbon|6px|6px|6px|6px\u00bb border_width_all=\u00bb2px\u00bb border_color_all=\u00bbrgba(0,0,0,0.08)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22quote_icon_color%22,%22quote_icon_color%22,%22quote_icon_color%22%93,%22#264653%22:%91%22icon_color%22%93,%22#0e0c19%22:%91%22toggle_text_color%22,%22toggle_text_color%22%93,%22#3c3a47%22:%91%22body_text_color%22,%22body_text_color%22%93,%22gcid-3e0ae39b-d026-4173-b444-0c785917aeff%22:%91%22body_text_color%22%93,%22gcid-828accbb-1ed2-407d-95be-20ab4e191566%22:%91%22border_color_all%22%93,%22#2a9d8f%22:%91%22icon_color%22,%22open_toggle_text_color%22%93}\u00bb sticky_enabled=\u00bb0″][et_pb_accordion_item title=\u00bb\u00bfC\u00f3mo puedo realizar una denuncia?\u00bb open=\u00bbon\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb open_toggle_text_color=\u00bb#0C71C3″ sticky_enabled=\u00bb0″ icon_color=\u00bb#0C71C3″]<\/p>\n
Para realizar una denuncia, visita nuestra secci\u00f3n de denuncias y completa el formulario online. Tambi\u00e9n puedes hacerlo personalmente en nuestras oficinas.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfQu\u00e9 es el Libro de Quejas?\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb open=\u00bboff\u00bb open_toggle_text_color=\u00bb#0C71C3″ sticky_enabled=\u00bb0″ icon_color=\u00bb#0C71C3″]<\/p>\n
El Libro de Quejas es un registro donde los consumidores pueden dejar constancia de sus reclamos sobre un servicio o producto.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfQu\u00e9 derechos tengo con mi tarjeta de cr\u00e9dito?\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb open=\u00bboff\u00bb open_toggle_text_color=\u00bb#0C71C3″ sticky_enabled=\u00bb0″ icon_color=\u00bb#0C71C3″]<\/p>\n
Tienes derecho a recibir informaci\u00f3n clara sobre las condiciones de uso, comisiones y tasas de inter\u00e9s aplicables a tu tarjeta de cr\u00e9dito.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfQu\u00e9 debo verificar antes de firmar un contrato de servicios?\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb open=\u00bboff\u00bb open_toggle_text_color=\u00bb#0C71C3″ sticky_enabled=\u00bb0″ icon_color=\u00bb#0C71C3″]<\/p>\n
Aseg\u00farate de leer todas las cl\u00e1usulas, entender las condiciones y verificar la duraci\u00f3n del contrato antes de firmar.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfC\u00f3mo protejo mis derechos al comprar online?\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb550abe5c-b505-4d6b-adc7-570bd7cc1217″ hover_enabled=\u00bb0″ global_colors_info=\u00bb{}\u00bb open=\u00bboff\u00bb open_toggle_text_color=\u00bb#0C71C3″ sticky_enabled=\u00bb0″ icon_color=\u00bb#0C71C3″]<\/p>\n
Verifica la reputaci\u00f3n del vendedor, lee las pol\u00edticas de devoluci\u00f3n y aseg\u00farate de que el sitio web sea seguro antes de realizar una compra.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bb\u00bfNo encontraste tu respuesta?\u00bb _builder_version=\u00bb4.24.3″ _module_preset=\u00bbba4a6336-701f-47b8-bf5c-09da0ce28016″ title_level=\u00bbh3″ title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_color=\u00bb#0e0c19″ title_font_size=\u00bb32px\u00bb title_line_height=\u00bb1.3em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb22px\u00bb title_font_size_phone=\u00bb17px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][et_pb_button button_text=\u00bbCont\u00e1ctanos Ahora\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206″ 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