{"id":6238,"date":"2025-09-12T10:21:52","date_gmt":"2025-09-12T13:21:52","guid":{"rendered":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/?page_id=6238"},"modified":"2025-11-19T11:58:06","modified_gmt":"2025-11-19T14:58:06","slug":"legislacion","status":"publish","type":"page","link":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/direccion-defensa-del-consumidor\/legislacion\/","title":{"rendered":"Legislaci\u00f3n"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbHero\u00bb _builder_version=\u00bb4.25.2&#8243; _module_preset=\u00bbdefault\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_direction=\u00bb148deg\u00bb background_color_gradient_stops=\u00bb#ffffff 50%|rgba(255,255,255,0.85) 75%|rgba(255,255,255,0.36) 100%\u00bb background_color_gradient_overlays_image=\u00bbon\u00bb background_color_gradient_start=\u00bbrgba(0,0,0,0.5)\u00bb background_color_gradient_end=\u00bbrgba(0,0,0,0.75)\u00bb background_image=\u00bbhttps:\/\/images.unsplash.com\/photo-1646553302018-0e89298844cd?ixid=M3w1ODkyNzF8MHwxfHNlYXJjaHwzfHx1cmJhbiUyMGluZnJhc3RydWN0dXJlfGVufDB8MHx8fDE3NTc1OTQ5NDJ8MA&amp;ixlib=rb-4.1.0&amp;fm=webp&amp;fit=crop&amp;crop=entropy&amp;w=1920&amp;h=1080&amp;q=20&amp;dpr=2&#8243; custom_padding=\u00bb||||false|false\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.23.1&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbConoc\u00e9 tus Derechos\u00bb _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbf0c675ea-2574-4d0e-b725-30f8550a8550&#8243; title_level=\u00bbh4&#8243; title_font=\u00bbIBM Plex Sans|IBM Plex Sans Condensed_weight||on|||||\u00bb title_text_color=\u00bb#264653&#8243; title_font_size=\u00bb14px\u00bb title_letter_spacing=\u00bb1px\u00bb title_line_height=\u00bb1.4em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb13px\u00bb title_font_size_phone=\u00bb13px\u00bb title_font_size_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#264653%22:%91%22title_text_color%22%93}\u00bb][\/et_pb_heading][et_pb_heading title=\u00bbLegislaci\u00f3n: Protecci\u00f3n al Consumidor\u00bb _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bbddeb8c09-9078-4424-bc15-2efb6572e28e\u00bb title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_color=\u00bb#0e0c19&#8243; title_font_size=\u00bb72px\u00bb title_line_height=\u00bb1.15em\u00bb title_font_size_tablet=\u00bb40px\u00bb title_font_size_phone=\u00bb24px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][et_pb_text quote_border_color=\u00bb#2a9d8f\u00bb _builder_version=\u00bb4.24.2&#8243; _module_preset=\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00bb text_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb text_text_color=\u00bb#3c3a47&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.75em\u00bb link_font=\u00bb|IBM Plex Sans_weight|||||||\u00bb link_text_color=\u00bb#264653&#8243; quote_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb quote_text_color=\u00bb#0e0c19&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb72px\u00bb header_line_height=\u00bb1.15em\u00bb header_2_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_2_text_color=\u00bb#0e0c19&#8243; header_2_font_size=\u00bb50px\u00bb header_2_line_height=\u00bb1.2em\u00bb header_3_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_3_text_color=\u00bb#0e0c19&#8243; header_3_font_size=\u00bb32px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_4_text_color=\u00bb#0e0c19&#8243; header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb header_5_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_5_text_color=\u00bb#0e0c19&#8243; header_5_font_size=\u00bb18px\u00bb header_5_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_6_text_color=\u00bb#0e0c19&#8243; header_6_line_height=\u00bb1.5em\u00bb custom_margin=\u00bb||||false|false\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb header_2_font_size_tablet=\u00bb28px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb22px\u00bb header_3_font_size_phone=\u00bb17px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb header_4_font_size_tablet=\u00bb18px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_5_font_size_tablet=\u00bb15px\u00bb header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Acced\u00e9 a la normativa nacional y provincial de manera clara y accesible. Descubr\u00ed c\u00f3mo estas leyes protegen tus derechos como consumidor.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bb#codigo\u00bb button_text=\u00bbExplorar Leyes\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.23.1&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/mza-dicaws-portal-uploads-media-prod.s3.amazonaws.com\/informacion-oficial\/uploads\/sites\/13\/2025\/09\/pexels-sora-shimazaki-5668882-1-scaled.jpg\u00bb title_text=\u00bbpexels-sora-shimazaki-5668882&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1cc6152f-565c-4c4d-b0c9-cf8c9576c341&#8243; border_radii=\u00bbon|6px|6px|6px|6px\u00bb box_shadow_style=\u00bbpreset4&#8243; box_shadow_horizontal=\u00bb0px\u00bb box_shadow_vertical=\u00bb24px\u00bb box_shadow_blur=\u00bb72px\u00bb box_shadow_spread=\u00bb-12px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.12)\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbText &amp; Image\u00bb module_id=\u00bbcodigo\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_direction=\u00bb90deg\u00bb background_color_gradient_stops=\u00bbgcid-d3c846b7-01fc-4c93-a971-1158ef6a9891 65%|#264653 65%\u00bb background_color_gradient_start=\u00bbgcid-d3c846b7-01fc-4c93-a971-1158ef6a9891&#8243; background_color_gradient_start_position=\u00bb70%\u00bb background_color_gradient_end=\u00bbgcid-36fd78a7-34bc-404d-873c-dafa34efaae5&#8243; background_color_gradient_end_position=\u00bb70%\u00bb background_last_edited=\u00bbon|tablet\u00bb background_color_gradient_direction_tablet=\u00bb180deg\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{%22gcid-d3c846b7-01fc-4c93-a971-1158ef6a9891%22:%91%22colorStart%22%93,%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22colorEnd%22%93,%22#264653%22:%91%22background_color_gradient_stops%22%93}\u00bb][et_pb_row _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.23.1&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbCodigo Civil y Comercial de la Naci\u00f3n &#8211; Titulo III %22Contratos de Consumo%22 (Art. 1092 &#8211; 1099)\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2&#8243; title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_color=\u00bb#0e0c19&#8243; title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb2_3,1_3&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb2_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_text quote_border_color=\u00bb#2a9d8f\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00bb text_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb text_text_color=\u00bb#3c3a47&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.75em\u00bb link_font=\u00bb|IBM Plex Sans_weight|||||||\u00bb link_text_color=\u00bb#264653&#8243; quote_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb quote_text_color=\u00bb#0e0c19&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb72px\u00bb header_line_height=\u00bb1.15em\u00bb header_2_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_2_text_color=\u00bb#0e0c19&#8243; header_2_font_size=\u00bb50px\u00bb header_2_line_height=\u00bb1.2em\u00bb header_3_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_3_text_color=\u00bb#0e0c19&#8243; header_3_font_size=\u00bb32px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_4_text_color=\u00bb#0e0c19&#8243; header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb header_5_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_5_text_color=\u00bb#0e0c19&#8243; header_5_font_size=\u00bb18px\u00bb header_5_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_6_text_color=\u00bb#0e0c19&#8243; header_6_line_height=\u00bb1.5em\u00bb custom_margin=\u00bb||||false|false\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb header_2_font_size_tablet=\u00bb28px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb22px\u00bb header_3_font_size_phone=\u00bb17px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb header_4_font_size_tablet=\u00bb18px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_5_font_size_tablet=\u00bb15px\u00bb header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22%93}\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb]<\/p>\n<h3 data-start=\"0\" data-end=\"34\">Conoc\u00e9 tus derechos esenciales<\/h3>\n<p data-start=\"36\" data-end=\"205\">La <strong data-start=\"39\" data-end=\"53\">Ley 24.240<\/strong> protege cada relaci\u00f3n de consumo realizada en Argentina. Te garantiza informaci\u00f3n clara, trato digno y soluciones frente a incumplimientos. Estos son sus ejes:<\/p>\n<ul data-start=\"207\" data-end=\"715\">\n<li data-start=\"207\" data-end=\"299\">\n<p data-start=\"209\" data-end=\"299\"><strong data-start=\"209\" data-end=\"241\">Informaci\u00f3n veraz y completa<\/strong> sobre precios, financiaci\u00f3n, promociones y condiciones.<\/p>\n<\/li>\n<li data-start=\"300\" data-end=\"390\">\n<p data-start=\"302\" data-end=\"390\"><strong data-start=\"302\" data-end=\"335\">Garant\u00edas y servicio posventa<\/strong>: reparaci\u00f3n, cambio o devoluci\u00f3n cuando corresponda.<\/p>\n<\/li>\n<li data-start=\"391\" data-end=\"468\">\n<p data-start=\"393\" data-end=\"468\"><strong data-start=\"393\" data-end=\"419\">Publicidad responsable<\/strong>: lo ofrecido debe cumplirse en tiempo y forma.<\/p>\n<\/li>\n<li data-start=\"469\" data-end=\"543\">\n<p data-start=\"471\" data-end=\"543\"><strong data-start=\"471\" data-end=\"498\">Contratos transparentes<\/strong>: sin cl\u00e1usulas abusivas ni costos ocultos.<\/p>\n<\/li>\n<li data-start=\"544\" data-end=\"624\">\n<p data-start=\"546\" data-end=\"624\"><strong data-start=\"546\" data-end=\"584\">Seguridad de productos y servicios<\/strong>: prevenci\u00f3n de riesgos para tu salud.<\/p>\n<\/li>\n<li data-start=\"625\" data-end=\"715\">\n<p data-start=\"627\" data-end=\"715\"><strong data-start=\"627\" data-end=\"646\">V\u00edas de reclamo<\/strong>: conciliaci\u00f3n ante Defensa del Consumidor y sanciones a infractores.<\/p>\n<\/li>\n<\/ul>\n<blockquote data-start=\"717\" data-end=\"851\">\n<p data-start=\"719\" data-end=\"851\">Si ten\u00e9s un problema, inici\u00e1 tu reclamo en la <strong data-start=\"765\" data-end=\"793\">Ventanilla \u00danica Federal<\/strong> o acercate a tu <strong data-start=\"810\" data-end=\"831\">oficina municipal<\/strong> seg\u00fan tu domicilio.<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/www.argentina.gob.ar\/normativa\/nacional\/decreto-1798-1994-13734\/actualizacion\u00bb button_text=\u00bbIr a l Texto Completo\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/mza-dicaws-portal-uploads-media-prod.s3.amazonaws.com\/informacion-oficial\/uploads\/sites\/13\/2025\/09\/pexels-ekaterina-bolovtsova-6077123-scaled.jpg\u00bb title_text=\u00bbpexels-ekaterina-bolovtsova-6077123&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1cc6152f-565c-4c4d-b0c9-cf8c9576c341&#8243; border_radii=\u00bbon|6px|6px|6px|6px\u00bb box_shadow_style=\u00bbpreset3&#8243; box_shadow_vertical=\u00bb40px\u00bb box_shadow_blur=\u00bb112px\u00bb box_shadow_spread=\u00bb-24px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.12)\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.23.1&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbLey Nacional de Defensa del Consumidor N\u00ba 24.240&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2&#8243; title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_color=\u00bb#0e0c19&#8243; title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb2_3,1_3&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb2_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/mza-dicaws-portal-uploads-media-prod.s3.amazonaws.com\/informacion-oficial\/uploads\/sites\/13\/2025\/09\/pexels-ekaterina-bolovtsova-6077123-scaled.jpg\u00bb title_text=\u00bbpexels-ekaterina-bolovtsova-6077123&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1cc6152f-565c-4c4d-b0c9-cf8c9576c341&#8243; border_radii=\u00bbon|6px|6px|6px|6px\u00bb box_shadow_style=\u00bbpreset3&#8243; box_shadow_vertical=\u00bb40px\u00bb box_shadow_blur=\u00bb112px\u00bb box_shadow_spread=\u00bb-24px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.12)\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_text quote_border_color=\u00bb#2a9d8f\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00bb text_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb text_text_color=\u00bb#3c3a47&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.75em\u00bb link_font=\u00bb|IBM Plex Sans_weight|||||||\u00bb link_text_color=\u00bb#264653&#8243; quote_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb quote_text_color=\u00bb#0e0c19&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb72px\u00bb header_line_height=\u00bb1.15em\u00bb header_2_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_2_text_color=\u00bb#0e0c19&#8243; header_2_font_size=\u00bb50px\u00bb header_2_line_height=\u00bb1.2em\u00bb header_3_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_3_text_color=\u00bb#0e0c19&#8243; header_3_font_size=\u00bb32px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_4_text_color=\u00bb#0e0c19&#8243; header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb header_5_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_5_text_color=\u00bb#0e0c19&#8243; header_5_font_size=\u00bb18px\u00bb header_5_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_6_text_color=\u00bb#0e0c19&#8243; header_6_line_height=\u00bb1.5em\u00bb custom_margin=\u00bb||||false|false\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb header_2_font_size_tablet=\u00bb28px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb22px\u00bb header_3_font_size_phone=\u00bb17px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb header_4_font_size_tablet=\u00bb18px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_5_font_size_tablet=\u00bb15px\u00bb header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22%93}\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb]<\/p>\n<h3 data-start=\"0\" data-end=\"34\">Conoc\u00e9 tus derechos esenciales<\/h3>\n<p data-start=\"36\" data-end=\"205\">La <strong data-start=\"39\" data-end=\"53\">Ley 24.240<\/strong> protege cada relaci\u00f3n de consumo realizada en Argentina. Te garantiza informaci\u00f3n clara, trato digno y soluciones frente a incumplimientos. Estos son sus ejes:<\/p>\n<ul data-start=\"207\" data-end=\"715\">\n<li data-start=\"207\" data-end=\"299\">\n<p data-start=\"209\" data-end=\"299\"><strong data-start=\"209\" data-end=\"241\">Informaci\u00f3n veraz y completa<\/strong> sobre precios, financiaci\u00f3n, promociones y condiciones.<\/p>\n<\/li>\n<li data-start=\"300\" data-end=\"390\">\n<p data-start=\"302\" data-end=\"390\"><strong data-start=\"302\" data-end=\"335\">Garant\u00edas y servicio posventa<\/strong>: reparaci\u00f3n, cambio o devoluci\u00f3n cuando corresponda.<\/p>\n<\/li>\n<li data-start=\"391\" data-end=\"468\">\n<p data-start=\"393\" data-end=\"468\"><strong data-start=\"393\" data-end=\"419\">Publicidad responsable<\/strong>: lo ofrecido debe cumplirse en tiempo y forma.<\/p>\n<\/li>\n<li data-start=\"469\" data-end=\"543\">\n<p data-start=\"471\" data-end=\"543\"><strong data-start=\"471\" data-end=\"498\">Contratos transparentes<\/strong>: sin cl\u00e1usulas abusivas ni costos ocultos.<\/p>\n<\/li>\n<li data-start=\"544\" data-end=\"624\">\n<p data-start=\"546\" data-end=\"624\"><strong data-start=\"546\" data-end=\"584\">Seguridad de productos y servicios<\/strong>: prevenci\u00f3n de riesgos para tu salud.<\/p>\n<\/li>\n<li data-start=\"625\" data-end=\"715\">\n<p data-start=\"627\" data-end=\"715\"><strong data-start=\"627\" data-end=\"646\">V\u00edas de reclamo<\/strong>: conciliaci\u00f3n ante Defensa del Consumidor y sanciones a infractores.<\/p>\n<\/li>\n<\/ul>\n<blockquote data-start=\"717\" data-end=\"851\">\n<p data-start=\"719\" data-end=\"851\">Si ten\u00e9s un problema, inici\u00e1 tu reclamo en la <strong data-start=\"765\" data-end=\"793\">Ventanilla \u00danica Federal<\/strong> o acercate a tu <strong data-start=\"810\" data-end=\"831\">oficina municipal<\/strong> seg\u00fan tu domicilio.<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/www.argentina.gob.ar\/normativa\/nacional\/decreto-1798-1994-13734\/actualizacion\u00bb button_text=\u00bbIr a l Texto Completo\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbText &amp; Image\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; max_width=\u00bb700px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbDecreto N\u00b0 1798\/94 (Reglamentario Ley 24.240)\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2&#8243; title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_align=\u00bbcenter\u00bb title_text_color=\u00bb#0e0c19&#8243; title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][et_pb_text quote_border_color=\u00bb#2a9d8f\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00bb text_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb text_text_color=\u00bb#3c3a47&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.75em\u00bb link_font=\u00bb|IBM Plex Sans_weight|||||||\u00bb link_text_color=\u00bb#264653&#8243; quote_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb quote_text_color=\u00bb#0e0c19&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb72px\u00bb header_line_height=\u00bb1.15em\u00bb header_2_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_2_text_color=\u00bb#0e0c19&#8243; header_2_font_size=\u00bb50px\u00bb header_2_line_height=\u00bb1.2em\u00bb header_3_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_3_text_color=\u00bb#0e0c19&#8243; header_3_font_size=\u00bb32px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_4_text_color=\u00bb#0e0c19&#8243; header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb header_5_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_5_text_color=\u00bb#0e0c19&#8243; header_5_font_size=\u00bb18px\u00bb header_5_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_6_text_color=\u00bb#0e0c19&#8243; header_6_line_height=\u00bb1.5em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb header_2_font_size_tablet=\u00bb28px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb22px\u00bb header_3_font_size_phone=\u00bb17px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb header_4_font_size_tablet=\u00bb18px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_5_font_size_tablet=\u00bb15px\u00bb header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Esta normativa provincial act\u00faa como complemento a la Ley Nacional 24.240, proporcionando un marco espec\u00edfico para la protecci\u00f3n del consumidor en Mendoza. Establece procedimientos locales para la presentaci\u00f3n de reclamos y define las competencias de los organismos provinciales encargados de su aplicaci\u00f3n.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/www.argentina.gob.ar\/normativa\/nacional\/decreto-1798-1994-13734\/actualizacion\u00bb button_text=\u00bbIr a l Texto Completo\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbText &amp; Image\u00bb _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbdefault\u00bb use_background_color_gradient=\u00bbon\u00bb background_color_gradient_direction=\u00bb90deg\u00bb background_color_gradient_stops=\u00bbgcid-d3c846b7-01fc-4c93-a971-1158ef6a9891 65%|#264653 65%\u00bb background_color_gradient_start=\u00bbgcid-d3c846b7-01fc-4c93-a971-1158ef6a9891&#8243; background_color_gradient_start_position=\u00bb70%\u00bb background_color_gradient_end=\u00bbgcid-36fd78a7-34bc-404d-873c-dafa34efaae5&#8243; background_color_gradient_end_position=\u00bb70%\u00bb background_last_edited=\u00bbon|tablet\u00bb background_color_gradient_direction_tablet=\u00bb180deg\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{%22gcid-d3c846b7-01fc-4c93-a971-1158ef6a9891%22:%91%22colorStart%22%93,%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22colorEnd%22%93,%22#264653%22:%91%22background_color_gradient_stops%22%93}\u00bb][et_pb_row _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.23.1&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbLey Provincial de Defensa del Consumidor N\u00ba 5547 (Mendoza)\u00bb _builder_version=\u00bb4.24.3&#8243; _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2&#8243; title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_color=\u00bb#0e0c19&#8243; title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,2_3&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_text quote_border_color=\u00bb#2a9d8f\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00bb text_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb text_text_color=\u00bb#3c3a47&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.75em\u00bb link_font=\u00bb|IBM Plex Sans_weight|||||||\u00bb link_text_color=\u00bb#264653&#8243; quote_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb quote_text_color=\u00bb#0e0c19&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb72px\u00bb header_line_height=\u00bb1.15em\u00bb header_2_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_2_text_color=\u00bb#0e0c19&#8243; header_2_font_size=\u00bb50px\u00bb header_2_line_height=\u00bb1.2em\u00bb header_3_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_3_text_color=\u00bb#0e0c19&#8243; header_3_font_size=\u00bb32px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_4_text_color=\u00bb#0e0c19&#8243; header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb header_5_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_5_text_color=\u00bb#0e0c19&#8243; header_5_font_size=\u00bb18px\u00bb header_5_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_6_text_color=\u00bb#0e0c19&#8243; header_6_line_height=\u00bb1.5em\u00bb custom_margin=\u00bb||||false|false\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb header_2_font_size_tablet=\u00bb28px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb22px\u00bb header_3_font_size_phone=\u00bb17px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb header_4_font_size_tablet=\u00bb18px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_5_font_size_tablet=\u00bb15px\u00bb header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22%93}\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb]<\/p>\n<p data-start=\"33\" data-end=\"152\">La <strong data-start=\"36\" data-end=\"59\">Ley Provincial 5547<\/strong> refuerza tus derechos en Mendoza y define c\u00f3mo reclamar cerca de tu domicilio. Puntos clave:<\/p>\n<ul data-start=\"154\" data-end=\"716\">\n<li data-start=\"154\" data-end=\"275\">\n<p data-start=\"156\" data-end=\"275\"><strong data-start=\"156\" data-end=\"197\">Mecanismos provinciales de protecci\u00f3n<\/strong>: atenci\u00f3n en la Direcci\u00f3n y <strong data-start=\"226\" data-end=\"250\">oficinas municipales<\/strong> seg\u00fan tu departamento.<\/p>\n<\/li>\n<li data-start=\"276\" data-end=\"382\">\n<p data-start=\"278\" data-end=\"382\"><strong data-start=\"278\" data-end=\"307\">Procedimiento de reclamos<\/strong>: recepci\u00f3n, <strong data-start=\"320\" data-end=\"336\">conciliaci\u00f3n<\/strong> con el proveedor y notificaciones formales.<\/p>\n<\/li>\n<li data-start=\"383\" data-end=\"516\">\n<p data-start=\"385\" data-end=\"516\"><strong data-start=\"385\" data-end=\"418\">Obligaciones para proveedores<\/strong>: <strong data-start=\"420\" data-end=\"439\">Libro de Quejas<\/strong> rubricado, <strong data-start=\"451\" data-end=\"477\">carteler\u00eda obligatoria<\/strong> y <strong data-start=\"480\" data-end=\"489\">RUDEP<\/strong> (domicilio electr\u00f3nico).<\/p>\n<\/li>\n<li data-start=\"517\" data-end=\"630\">\n<p data-start=\"519\" data-end=\"630\"><strong data-start=\"519\" data-end=\"543\">Sanciones y Registro<\/strong>: multas por incumplimientos y publicaci\u00f3n en el <strong data-start=\"592\" data-end=\"627\">Registro P\u00fablico de Infractores<\/strong>.<\/p>\n<\/li>\n<li data-start=\"631\" data-end=\"716\">\n<p data-start=\"633\" data-end=\"716\"><strong data-start=\"633\" data-end=\"664\">Coordinaci\u00f3n con municipios<\/strong>: derivaci\u00f3n y seguimiento del caso en tu localidad.<\/p>\n<\/li>\n<\/ul>\n<blockquote data-start=\"718\" data-end=\"917\"><\/blockquote>\n<p data-start=\"720\" data-end=\"917\">Para denunciar: prioriz\u00e1 la <strong data-start=\"748\" data-end=\"776\">Ventanilla \u00danica Federal<\/strong> y, si necesit\u00e1s atenci\u00f3n presencial, acud\u00ed a tu <strong data-start=\"825\" data-end=\"846\">oficina municipal<\/strong> o a la <strong data-start=\"854\" data-end=\"870\">Sede Central<\/strong> (solo casos vulnerables de Ciudad de Mendoza).<\/p>\n<blockquote data-start=\"718\" data-end=\"917\"><\/blockquote>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/www.argentina.gob.ar\/normativa\/nacional\/decreto-1798-1994-13734\/actualizacion\u00bb button_text=\u00bbIr a l Texto Completo\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb2_3&#8243; _builder_version=\u00bb4.16&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/mza-dicaws-portal-uploads-media-prod.s3.amazonaws.com\/informacion-oficial\/uploads\/sites\/13\/2025\/09\/books-378903_1280.jpg\u00bb title_text=\u00bbbooks-378903_1280&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1cc6152f-565c-4c4d-b0c9-cf8c9576c341&#8243; border_radii=\u00bbon|6px|6px|6px|6px\u00bb box_shadow_style=\u00bbpreset3&#8243; box_shadow_vertical=\u00bb40px\u00bb box_shadow_blur=\u00bb112px\u00bb box_shadow_spread=\u00bb-24px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.12)\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbText &amp; Image\u00bb _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb10px|||||\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976&#8243; max_width=\u00bb700px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.18.0&#8243; _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbLey Provincial N\u00b0 9340 (Modif. por Ley 9580)\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2&#8243; title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_align=\u00bbcenter\u00bb title_text_color=\u00bb#0e0c19&#8243; title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][et_pb_text quote_border_color=\u00bb#2a9d8f\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00bb text_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb text_text_color=\u00bb#3c3a47&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.75em\u00bb link_font=\u00bb|IBM Plex Sans_weight|||||||\u00bb link_text_color=\u00bb#264653&#8243; quote_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb quote_text_color=\u00bb#0e0c19&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb72px\u00bb header_line_height=\u00bb1.15em\u00bb header_2_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_2_text_color=\u00bb#0e0c19&#8243; header_2_font_size=\u00bb50px\u00bb header_2_line_height=\u00bb1.2em\u00bb header_3_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_3_text_color=\u00bb#0e0c19&#8243; header_3_font_size=\u00bb32px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_4_text_color=\u00bb#0e0c19&#8243; header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb header_5_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_5_text_color=\u00bb#0e0c19&#8243; header_5_font_size=\u00bb18px\u00bb header_5_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_6_text_color=\u00bb#0e0c19&#8243; header_6_line_height=\u00bb1.5em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb header_2_font_size_tablet=\u00bb28px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb22px\u00bb header_3_font_size_phone=\u00bb17px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb header_4_font_size_tablet=\u00bb18px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_5_font_size_tablet=\u00bb15px\u00bb header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Procedimiento hacer resumen.<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/www.argentina.gob.ar\/normativa\/provincial\/ley-9314-123456789-0abc-defg-413-9000mvorpyel\/actualizacion\u00bb button_text=\u00bbIr a l Texto Completo\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbList\u00bb module_id=\u00bbresoluciones\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.25.1&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.25.1&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbResoluciones Importantes\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2&#8243; title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_align=\u00bbcenter\u00bb title_text_color=\u00bb#0e0c19&#8243; title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][et_pb_text quote_border_color=\u00bb#2a9d8f\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00bb text_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb text_text_color=\u00bb#3c3a47&#8243; text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.75em\u00bb link_font=\u00bb|IBM Plex Sans_weight|||||||\u00bb link_text_color=\u00bb#264653&#8243; quote_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb quote_text_color=\u00bb#0e0c19&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb72px\u00bb header_line_height=\u00bb1.15em\u00bb header_2_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_2_text_color=\u00bb#0e0c19&#8243; header_2_font_size=\u00bb50px\u00bb header_2_line_height=\u00bb1.2em\u00bb header_3_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_3_text_color=\u00bb#0e0c19&#8243; header_3_font_size=\u00bb32px\u00bb header_3_line_height=\u00bb1.3em\u00bb header_4_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_4_text_color=\u00bb#0e0c19&#8243; header_4_font_size=\u00bb24px\u00bb header_4_line_height=\u00bb1.4em\u00bb header_5_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_5_text_color=\u00bb#0e0c19&#8243; header_5_font_size=\u00bb18px\u00bb header_5_line_height=\u00bb1.4em\u00bb header_6_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_6_text_color=\u00bb#0e0c19&#8243; header_6_line_height=\u00bb1.5em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb||||false|false\u00bb text_font_size_tablet=\u00bb15px\u00bb text_font_size_phone=\u00bb14px\u00bb text_font_size_last_edited=\u00bbon|phone\u00bb header_font_size_tablet=\u00bb40px\u00bb header_font_size_phone=\u00bb24px\u00bb header_font_size_last_edited=\u00bbon|desktop\u00bb header_2_font_size_tablet=\u00bb28px\u00bb header_2_font_size_phone=\u00bb20px\u00bb header_2_font_size_last_edited=\u00bbon|phone\u00bb header_3_font_size_tablet=\u00bb22px\u00bb header_3_font_size_phone=\u00bb17px\u00bb header_3_font_size_last_edited=\u00bbon|phone\u00bb header_4_font_size_tablet=\u00bb18px\u00bb header_4_font_size_phone=\u00bb15px\u00bb header_4_font_size_last_edited=\u00bbon|tablet\u00bb header_5_font_size_tablet=\u00bb15px\u00bb header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Esta normativa provincial act\u00faa como complemento a la Ley Nacional 24.240, proporcionando un marco espec\u00edfico para la protecci\u00f3n del consumidor en Mendoza. Establece procedimientos locales para la presentaci\u00f3n de reclamos y define las competencias de los organismos provinciales encargados de su aplicaci\u00f3n.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.25.1&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.25.1&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbClausulas Abusivas en Contratos de Consumo\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf05a;||fa||900&#8243; icon_color=\u00bb#07429a\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb40px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#000000&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47&#8243; body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; animation=\u00bboff\u00bb header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Establece cl\u00e1usulas abusivas prohibidas en contratos de consumo: limitaciones de responsabilidad, renuncias de derechos, modificaciones unilaterales y cargos desproporcionados quedan nulos, protegiendo al consumidor.<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=\u00bbhttps:\/\/usuarioyconsumidor.org.ar\/wp-content\/uploads\/sites\/93\/2018\/05\/Resolucion-53-2003-Clausulas-Abusivas-Prohibidas-Contratos.pdf\u00bb button_text=\u00bbVer Normativa\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][et_pb_blurb title=\u00bbTarjetas de Credito\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf09d;||fa||400&#8243; icon_color=\u00bb#07429a\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb40px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47&#8243; body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; animation=\u00bboff\u00bb header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"4375be15-bec9-4554-adb7-463809f37f7a\" data-testid=\"conversation-turn-113\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col grow\">\n<div data-message-author-role=\"assistant\" data-message-id=\"f2b118f4-1b90-4473-aee3-17e398e96f1b\" dir=\"auto\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" data-message-model-slug=\"gpt-5-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"181\">Regula el sistema de tarjetas de cr\u00e9dito: obligaciones de emisores, comercios y usuarios; intereses y cargos; facturaci\u00f3n; l\u00edmites a abusos; responsabilidad y mecanismos de reclamo.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><\/div>\n<\/div>\n<\/div>\n<\/article>\n<div aria-hidden=\"true\" data-edge=\"true\" class=\"pointer-events-none h-px w-px\"><\/div>\n<p>[\/et_pb_blurb][et_pb_button button_text=\u00bbLeer Resolucion\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][et_pb_blurb title=\u00bbContrato de Seguros\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf6f1;||fa||900&#8243; icon_color=\u00bb#07429a\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb40px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47&#8243; body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; animation=\u00bboff\u00bb header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Regula contratos de seguros en Argentina: derechos y obligaciones de asegurados y aseguradoras, p\u00f3lizas, cobertura, siniestros, primas, prescripci\u00f3n y liquidaci\u00f3n de indemnizaciones.<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_text=\u00bbRegulaci\u00f3n vigente\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][et_pb_blurb title=\u00bbMarco Regulatorio de la Medicina Prepaga\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf80d;||fa||900&#8243; icon_color=\u00bb#07429a\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb40px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47&#8243; body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; animation=\u00bboff\u00bb header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<article class=\"text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"a8f4dda9-5d92-4ddb-9cc6-ef099070f7e8\" data-testid=\"conversation-turn-117\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"flex max-w-full flex-col grow\">\n<div data-message-author-role=\"assistant\" data-message-id=\"c26f9414-b633-48eb-875c-c460b6a1f478\" dir=\"auto\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" data-message-model-slug=\"gpt-5-thinking\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"185\">Regula empresas de medicina prepaga: cobertura m\u00ednima del PMO, contratos y aumentos autorizados, admisi\u00f3n sin discriminaci\u00f3n por preexistencias, control estatal y mecanismos de reclamo.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<div aria-hidden=\"true\" data-edge=\"true\" class=\"pointer-events-none h-px w-px\"><\/div>\n<p>[\/et_pb_blurb][et_pb_button button_url=\u00bbhttps:\/\/usuarioyconsumidor.org.ar\/wp-content\/uploads\/sites\/93\/2018\/05\/Ley-26682-Medicina-Prepaga.pdf\u00bb button_text=\u00bbConsultar Documento\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.25.1&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbDerechos de Usuarios de Servicios Financieros\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf51e;||fa||900&#8243; icon_color=\u00bb#07429a\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb40px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#000000&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47&#8243; body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; animation=\u00bboff\u00bb header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Establece cl\u00e1usulas abusivas prohibidas en contratos de consumo: limitaciones de responsabilidad, renuncias de derechos, modificaciones unilaterales y cargos desproporcionados quedan nulos, protegiendo al consumidor.<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_text=\u00bbBase legal\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][et_pb_blurb title=\u00bbTama\u00f1o Letra de los Contratos de Consumo\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf573;||fa||900&#8243; icon_color=\u00bb#07429a\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb40px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47&#8243; body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; animation=\u00bboff\u00bb header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Fija tama\u00f1o m\u00ednimo de letra en contratos de consumo: exige claridad y legibilidad, proh\u00edbe tipograf\u00edas diminutas o condiciones ocultas; nulidad y sanciones por incumplimiento.<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_text=\u00bbSustento Normativo\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][et_pb_blurb title=\u00bbNo Diferenciaci\u00f3n de Precios con Tarjetas\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xe606;||divi||400&#8243; icon_color=\u00bb#07429a\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb40px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47&#8243; body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; animation=\u00bboff\u00bb header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Proh\u00edbe diferencias entre pago al contado y con <strong data-start=\"84\" data-end=\"108\" data-is-only-node=\"\">tarjeta en una cuota<\/strong>; exige informar correctamente y prev\u00e9 <strong data-start=\"147\" data-end=\"160\">sanciones<\/strong> por incumplimiento.<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=\u00bbhttps:\/\/servicios.infoleg.gob.ar\/infolegInternet\/anexos\/270000-274999\/271185\/norma.htm\u00bb button_text=\u00bbTexto completo\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][et_pb_blurb title=\u00bbControl de la Tarjeta en el Pago\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xf505;||fa||900&#8243; icon_color=\u00bb#07429a\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb40px\u00bb content_max_width=\u00bb100%\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb65059203-12d3-44f6-8371-3f5cf61a0475&#8243; header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19&#8243; header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47&#8243; body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653&#8243; animation=\u00bboff\u00bb header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb14px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p>Exige que el consumidor <strong data-start=\"104\" data-end=\"137\">no entregue ni pierda control<\/strong> de su tarjeta en POS; prev\u00e9 <strong data-start=\"166\" data-end=\"179\" data-is-only-node=\"\">sanciones<\/strong> y <strong data-start=\"182\" data-end=\"194\">180 d\u00edas<\/strong> de adecuaci\u00f3n para comercios.<\/p>\n<p>[\/et_pb_blurb][et_pb_button button_url=\u00bbhttps:\/\/www.argentina.gob.ar\/normativa\/nacional\/resoluci%C3%B3n-87-2024-397264\/texto\u00bb button_text=\u00bbFundamento Jur\u00eddico\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206&#8243; custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Acced\u00e9 a la normativa nacional y provincial de manera clara y accesible. Descubr\u00ed c\u00f3mo estas leyes protegen tus derechos como consumidor.Conoc\u00e9 tus derechos esenciales La Ley 24.240 protege cada relaci\u00f3n de consumo realizada en Argentina. Te garantiza informaci\u00f3n clara, trato digno y soluciones frente a incumplimientos. Estos son sus ejes: Informaci\u00f3n veraz y completa sobre [&hellip;]<\/p>\n","protected":false},"author":71,"featured_media":0,"parent":2451,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-6238","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages\/6238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/users\/71"}],"replies":[{"embeddable":true,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/comments?post=6238"}],"version-history":[{"count":29,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages\/6238\/revisions"}],"predecessor-version":[{"id":7036,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages\/6238\/revisions\/7036"}],"up":[{"embeddable":true,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages\/2451"}],"wp:attachment":[{"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/media?parent=6238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}