{"id":7049,"date":"2025-11-28T09:39:45","date_gmt":"2025-11-28T12:39:45","guid":{"rendered":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/?page_id=7049"},"modified":"2025-12-01T11:50:57","modified_gmt":"2025-12-01T14:50:57","slug":"cyber-monday-2025","status":"publish","type":"page","link":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/escuela-del-consumidor-mendoza\/novedades\/cyber-monday-2025\/","title":{"rendered":"Cyber Monday 2025"},"content":{"rendered":"

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Del 3 al 5 de noviembre, el Cyber Monday llena de ofertas el comercio online en todo el pa\u00eds. La Direcci\u00f3n de Defensa del Consumidor de Mendoza recuerda las claves para aprovechar los descuentos sin riesgos y qu\u00e9 hacer si un comercio no cumple con lo prometido..<\/p>\n

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El Cyber Monday es una acci\u00f3n promocional organizada por la C\u00e1mara Argentina de Comercio Electr\u00f3nico (CACE), en la que cientos de empresas ofrecen durante tres d\u00edas rebajas y beneficios especiales en productos y servicios a trav\u00e9s de internet. Este a\u00f1o, el evento se realiza del 3 al 5 de noviembre de 2025<\/strong>, con fuerte protagonismo del comercio electr\u00f3nico en rubros como tecnolog\u00eda, viajes, indumentaria, hogar y supermercados.<\/p>\n

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Frente al aumento de operaciones online, tambi\u00e9n crecen las consultas y reclamos por publicidad enga\u00f1osa, precios que no coinciden, problemas con la entrega o con la calidad de los productos. Por eso, la Direcci\u00f3n de Defensa del Consumidor de Mendoza<\/strong> brinda una serie de recomendaciones para que las y los mendocinos puedan comprar de forma informada, segura y con sus derechos protegidos durante el Cyber Monday.<\/p>\n

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global_colors_info=\u00bb{%22gcid-d3c846b7-01fc-4c93-a971-1158ef6a9891%22:%91%22colorStart%22%93,%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22colorEnd%22%93,%22#264653%22:%91%22background_color_gradient_stops%22%93}\u00bb][et_pb_row _builder_version=\u00bb4.27.4″ _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.23.1″ _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00bb{}\u00bb][et_pb_heading title=\u00bbRecomendaciones para comprar seguro\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2″ title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_color=\u00bb#0e0c19″ title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb2_3,1_3″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bb5138c454-be54-4233-bd3b-f8e6a8747976″ global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb2_3″ _builder_version=\u00bb4.16″ _module_preset=\u00bb73121f80-a3ef-4484-8763-c3f18e3c56d2″ global_colors_info=\u00bb{}\u00bb][et_pb_text quote_border_color=\u00bb#2a9d8f\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb2c55a9c4-feed-423b-9edb-ae0b5b365cac\u00bb text_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb text_text_color=\u00bb#3c3a47″ text_font_size=\u00bb16px\u00bb text_line_height=\u00bb1.75em\u00bb link_font=\u00bb|IBM Plex Sans_weight|||||||\u00bb link_text_color=\u00bb#264653″ quote_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans 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header_5_font_size_phone=\u00bb14px\u00bb header_5_font_size_last_edited=\u00bbon|desktop\u00bb header_6_font_size_tablet=\u00bb13px\u00bb header_6_font_size_phone=\u00bb13px\u00bb header_6_font_size_last_edited=\u00bbon|desktop\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22gcid-36fd78a7-34bc-404d-873c-dafa34efaae5%22:%91%22icon_color%22,%22icon_color%22%93}\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb]<\/p>\n

Recomendaciones para comprar seguro en el Cyber Monday<\/h3>\n

Antes de confirmar una compra, es importante tomarse unos minutos para verificar la informaci\u00f3n y la confiabilidad del comercio:<\/p>\n

    \n
  • \n

    Entr\u00e1 solo a trav\u00e9s de canales oficiales (sitio del evento o webs oficiales de las marcas), no desde links raros de mails o mensajes.<\/p>\n<\/li>\n

  • \n

    Asegurate de que la p\u00e1gina sea segura: que empiece con https:\/\/<\/code> y tenga el candado en la barra del navegador.<\/p>\n<\/li>\n

  • \n

    Antes de comprar, verific\u00e1 los datos del comercio: nombre o raz\u00f3n social, CUIT, domicilio y medios de contacto, y que tenga buena reputaci\u00f3n (mejor si est\u00e1 en Argentina).<\/p>\n<\/li>\n

  • \n

    Revis\u00e1 bien el precio final: que incluya impuestos, env\u00edo, plazos de entrega, condiciones de cambio\/devoluci\u00f3n y recargos por financiaci\u00f3n.<\/p>\n<\/li>\n

  • \n

    No compartas datos sensibles (claves, token, c\u00f3digos de seguridad, fotos de tarjetas); si te apuran para que los des, es una se\u00f1al de fraude.<\/p>\n<\/li>\n

  • \n

    Guard\u00e1 todos los comprobantes y capturas (oferta, confirmaciones, pedido, pago) por si necesit\u00e1s hacer un reclamo o usar tu derecho de arrepentimiento.<\/p>\n<\/li>\n<\/ul>\n

    <\/blockquote>\n

    [\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/direccion-defensa-del-consumidor\/\u00bb button_text=\u00bbIr al pagina principal de Defensa del Consumidor\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206″ custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{%22#2a9d8f%22:%91%22button_bg_color%22%93}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ 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    <\/strong><\/p>\n

    \u00bfTuviste un problema con tu compra? C\u00f3mo reclamar en Mendoza<\/strong><\/p>\n

    \n

    Si tuviste problemas con una compra online en el Cyber Monday (ofertas no respetadas, productos que no llegan, fallas en la entrega o problemas con el bot\u00f3n de arrepentimiento), pod\u00e9s hacer un reclamo ante la Direcci\u00f3n de Defensa del Consumidor de Mendoza.<\/p>\n

    La forma principal es completar el Formulario de Denuncias de la Ventanilla \u00danica Federal de Defensa del Consumidor, que se hace todo online y luego deriva el caso a Mendoza o al municipio que corresponda.<\/p>\n

    En casos de mayor vulnerabilidad, tambi\u00e9n existen canales presenciales en la sede central y en oficinas municipales. El tr\u00e1mite es gratuito y no necesit\u00e1s abogado\/a.<\/p>\n

    \n

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    [\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/direccion-defensa-del-consumidor\/denuncias\/instructivo_vuf\/\u00bb button_text=\u00bbHacer Denuncia Online\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb1bffc0fc-42a0-49d1-bd9a-ae3ade2d7206″ custom_button=\u00bbon\u00bb button_text_size=\u00bb14px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#07429a\u00bb button_border_width=\u00bb0px\u00bb button_border_radius=\u00bb100px\u00bb button_font=\u00bbIBM Plex Sans|700|||||||\u00bb custom_padding=\u00bb12px|24px|12px|24px|true|true\u00bb hover_enabled=\u00bb0″ locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover_enabled=\u00bboff|desktop\u00bb custom_padding__hover=\u00bb|28px||20px|true|false\u00bb sticky_enabled=\u00bb0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbContact Info\u00bb _builder_version=\u00bb4.25.1″ _module_preset=\u00bbdefault\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_row _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_heading title=\u00bbDirecci\u00f3n de Defensa del Consumidor\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbc33f07d9-41e0-421a-8799-5799df695cce\u00bb title_level=\u00bbh2″ title_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb title_text_align=\u00bbcenter\u00bb title_text_color=\u00bb#0e0c19″ title_font_size=\u00bb50px\u00bb title_line_height=\u00bb1.2em\u00bb custom_margin=\u00bb||10px||false|false\u00bb hover_enabled=\u00bb0″ title_font_size_tablet=\u00bb28px\u00bb title_font_size_phone=\u00bb20px\u00bb title_font_size_last_edited=\u00bbon|phone\u00bb text_shadow_style=\u00bbpreset3″ global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb sticky_enabled=\u00bb0″][\/et_pb_heading][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4″ make_equal=\u00bbon\u00bb _builder_version=\u00bb4.25.1″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.25.1″ _module_preset=\u00bb50607da8-57bc-4d4b-aaef-f02e41c2cc4a\u00bb background_color=\u00bb#FFFFFF\u00bb custom_padding=\u00bb30px|30px|30px|30px|true|true\u00bb custom_padding_tablet=\u00bb30px|30px|30px|30px|true|true\u00bb custom_padding_phone=\u00bb20px|20px|20px|20px|false|true\u00bb custom_padding_last_edited=\u00bbon|phone\u00bb border_radii=\u00bbon|6px|6px|6px|6px\u00bb box_shadow_style=\u00bbpreset1″ box_shadow_vertical=\u00bb24px\u00bb box_shadow_blur=\u00bb72px\u00bb box_shadow_spread=\u00bb-12px\u00bb box_shadow_color=\u00bbrgba(0,0,0,0.12)\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb][et_pb_blurb title=\u00bbDirectora\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb||fa||900″ icon_color=\u00bb#0C71C3″ image_icon_width=\u00bb32px\u00bb content_max_width=\u00bb100%\u00bb module_class=\u00bbai_ignore_all\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bb212b201d-2c34-41bd-936c-851b7357d08b\u00bb header_font=\u00bbIBM Plex Sans Condensed|IBM Plex Sans Condensed_weight|||||||\u00bb header_text_color=\u00bb#0e0c19″ header_font_size=\u00bb18px\u00bb header_line_height=\u00bb1.4em\u00bb body_font=\u00bbIBM Plex Sans|IBM Plex Sans_weight|||||||\u00bb body_text_color=\u00bb#3c3a47″ body_font_size=\u00bb16px\u00bb body_line_height=\u00bb1.75em\u00bb body_link_text_color=\u00bb#264653″ background_mask_style=\u00bbchevrons\u00bb image_icon_custom_margin=\u00bb||||false|false\u00bb image_icon_custom_padding=\u00bb||||false|false\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb header_font_size_tablet=\u00bb15px\u00bb header_font_size_phone=\u00bb13px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb body_font_size_tablet=\u00bb15px\u00bb body_font_size_phone=\u00bb14px\u00bb body_font_size_last_edited=\u00bbon|desktop\u00bb border_radii_image=\u00bbon|6px|6px|6px|6px\u00bb global_colors_info=\u00bb{}\u00bb theme_builder_area=\u00bbpost_content\u00bb]<\/p>\n

    M\u00f3nica Lucero<\/p>\n

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    mesaentradasddc@mendoza.gov.ar<\/p>\n

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    Patricias Mendocinas 529, Ciudad de Mendoza.<\/p>\n

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    Lunes a viernes, de 8 a 13 h.<\/p>\n

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    Del 3 al 5 de noviembre, el Cyber Monday llena de ofertas el comercio online en todo el pa\u00eds. La Direcci\u00f3n de Defensa del Consumidor de Mendoza recuerda las claves […]<\/p>\n","protected":false},"author":71,"featured_media":0,"parent":6956,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-7049","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages\/7049","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/users\/71"}],"replies":[{"embeddable":true,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/comments?post=7049"}],"version-history":[{"count":10,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages\/7049\/revisions"}],"predecessor-version":[{"id":7089,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages\/7049\/revisions\/7089"}],"up":[{"embeddable":true,"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/pages\/6956"}],"wp:attachment":[{"href":"https:\/\/informacionoficial.mendoza.gob.ar\/gobiernoinfraestructura\/wp-json\/wp\/v2\/media?parent=7049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}